01Email & CRM Development · Hollywood

Email and CRM systems for Hollywood businesses that turn customers into repeat buyers.

Lifecycle infrastructure built to capture, nurture, and convert at scale, led by a former Amazon MarTech & CRM leader.

Enterprise CRM engineering experience built at
AmazonRingBlinkAudibleVerizonAmerican ExpressAlaska Airlines

Employment history, not current Forefront Industries clients.

02The Problem

Most Hollywood businesses have no real retention system.

Hollywood is home to a concentration of hospitality operators, healthcare providers, small manufacturers, and entertainment venues, and their email & crm development needs look different from a generic small business a few towns over. We also work with businesses in Dania Beach and Hallandale Beach. New customer acquisition is expensive. Without lifecycle infrastructure, you're leaving repeat revenue on the table every month.

01No automated follow-up after someone buys or inquires
02Generic, one-size-fits-all email blasts
03CRM data that isn't wired into marketing at all
04No abandoned cart, win-back, or lifecycle flows
05Manual, inconsistent email production
03What We Deliver

Enterprise-grade lifecycle systems, built for growing businesses.

We bring the same CRM and lifecycle thinking used at Amazon-scale brands to businesses ready to build real retention infrastructure.

Platform Implementation

Braze, Salesforce Marketing Cloud, or Klaviyo set up and configured correctly from day one.

Lifecycle Flows

Welcome series, abandoned cart, win-back, and post-purchase flows built to convert.

Template Systems

Modular, on-brand email templates that are fast to produce and easy to maintain.

CRM Integration

Your CRM data wired directly into marketing so every message is relevant.

Segmentation Strategy

Smart audience segmentation so the right message reaches the right customer.

Reporting & Optimization

Ongoing testing and reporting so performance improves over time.

04Why Forefront

Led by someone who's done this at global scale.

Enterprise CRM experience from Amazon, Ring, Blink, and Audible
Platforms: Braze, Salesforce Marketing Cloud, Klaviyo
Built to turn one-time buyers into repeat customers
Modular systems that scale as you grow
Direct access to senior lifecycle strategy
Faster production, fewer manual errors
05How We Work

Simple process. Built for speed.

01

Audit

We review your current email, CRM, and customer data setup.

02

Strategy

We map the lifecycle flows and segments that will move the needle.

03

Build

We implement templates, flows, and integrations in your platform of choice.

04

Optimize

We test, report, and refine performance over time.

06FAQ

Common questions.

Do you understand the industries specific to Hollywood?+

Yes. Hollywood's business base is concentrated in hospitality operators, healthcare providers, small manufacturers, and entertainment venues, and we scope every engagement around the realities of those industries rather than a one-size-fits-all package.

Do you work with businesses in Hollywood?+

Yes, we work with businesses throughout Hollywood and across South Florida, remotely and in person when it helps.

Which platforms do you work with?+

Braze, Salesforce Marketing Cloud, and Klaviyo are our core platforms, along with custom integrations as needed.

Do you write the email copy too?+

We can. Whether it's strategy and templates only, or full copy and design, we scope it to what you need.

Can you work with our existing CRM?+

In most cases, yes. We'll assess your current setup and either integrate with it or recommend a better-fit platform.

Let's build your Hollywood lifecycle system.

Work with a team that's built CRM and email systems for global brands. Book a free strategy call.